Privacy Policy

Last updated: June 2026

Who We Are

Shift Clinic is a chiropractic practice operated by Dr. Moses Lee (BSc, DC), located at Unit 504 – 1160 Burrard St, Vancouver, BC V6Z 1Y7. This Privacy Policy applies to our website at www.shiftclinic.ca and describes how we collect, use, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information only when you voluntarily provide it to us:

  • Contact form — your name, email address, phone number (optional), and any message you submit through the contact form on this website
  • Booking system — appointment and health information collected through our Jane App booking portal is governed by Jane App's own privacy policy

We do not use cookies for tracking, advertising, or analytics beyond what is described in this policy. We do not automatically collect IP addresses, browser data, or behavioural data through this website.

How We Use Your Information

Information submitted through the contact form is used solely to:

  • Respond to your inquiry
  • Provide information about our services
  • Schedule or discuss appointments

We do not use your contact information for marketing, newsletters, or any purpose beyond responding to your specific inquiry, unless you explicitly request otherwise.

Who We Share It With

We do not sell, rent, or trade your personal information to any third party. Your contact form submissions are processed by Formspree, our form submission service, which stores submissions securely and forwards them to our clinic email. Formspree's own privacy policy governs their handling of this data.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry, typically no longer than 12 months. Patient health records maintained through our booking system are retained according to the College of Chiropractors of British Columbia's record retention requirements.

Your Rights

Under PIPEDA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for the use of your personal information (where applicable)

To exercise any of these rights, contact us at moses@shiftclinic.ca.

Security

All data transmitted through this website is encrypted via HTTPS. Contact form data is transmitted and stored securely through Formspree's encrypted platform. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.

External Links

This website contains links to our Jane App booking portal and other third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Dr. Moses Lee, BSc DC
Shift Clinic
Unit 504 – 1160 Burrard St, Vancouver, BC V6Z 1Y7
moses@shiftclinic.ca